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Thanksgiving is right around the corner. It’s the time of year when all of the phones of carpet cleaning companies are ringing off the hook. Moms are flying in from out of town, and families from all over the United States are getting their homes...

[caption id="attachment_4505" align="alignleft" width="154"] Steamer's Carpet Care has a 14-step carpet cleaning process![/caption] Carpet cleaning that is done right means doing more for the customer. Carpet cleaning companies that offer a multi-step process offer customers a glimpse of what to expect when booking service. On top...

[caption id="attachment_20490" align="alignleft" width="247"] Steamer's Carpet Care technician grooming the carpet to enhance drying capacity.[/caption] Back in August, we discussed the mechanics of how carpet dries after it has been steam cleaned. It’s the number one question we get when customers are booking their carpet cleaning...

Probably the most frequent carpet cleaning question we get is … how long will it take for my carpet to dry after your company is done? We answer honestly that carpet cleaning dry times can vary, but on average you can count on 4 –...

There’s a dirty little secret about service industries, including the carpet cleaning industry. Actually, most customers are familiar with the secret, so it’s not much of a secret at all. And yet it still goes on every day. What’s the secret? It’s the underhanded business...