What Our Customers Say...
These are actual testimonials that our clients have communicated to us over the years. They are true, genuine, and unsolicited, and demonstrate our commitment to our customers.
They did a beautiful, beautiful job. I thank you.
I just wanted you to know that our carpets were cleaned thoroughly and professionally, and these young men were helpful, gracious, and very accommodating. My husband was quite impressed! Please share our appreciation with them for such great service, and thanks to your company for taking pride in the work that you do.
David and Sharon Sattler
Jimmy & McKayla did an outstanding job. They were courteous, thorough and rather exceptional. We have two year old carpet and they did an outstanding job with the traffic pattern. We were very pleased with the whole thing; we would have them back in a minute! I can’t wait to find someone who needs carpet cleaning, I will recommend them in a heartbeat.
The two guys you sent out here were outstanding! They cleaned really good and did a super duper job.
I just wanted to give Jimmy and Dominic a rave review. These guys were punctual, soft spoken, polite, and did a fantastic job.
I just had my carpet cleaned on Friday, June 12 by Jimmy and Joe. They did an excellent job, were prompt and courteous. I would recommend them to anyone.
Jimmy and Lorenzo did a super job. We have used other companies in the past and they are no comparison to the job Jimmy and Lorenzo did. Jimmy and Lorenzo were here for 2 hours and were very professional from start to finish. Before they got here, we moved smaller stuff. When they got here, they moved larger items by using sliders and put furniture back into place when done. They also cleaned smaller rugs for us and a chair. They did a great job and I will make sure to pass along your information to a friend of ours who was also unhappy with other companies.
Ed & Joan Marshall
Fantastic job. Usually when I have workers from other companies come into my home, they take their time getting started on the job and then end up horsing around a lot. Not with your workers. Jimmy and Larry were polite, discussed the needs of the job, and got right to work. They did an incredible job. My only complaint is that workers from other companies that do other things in our home from time to time won’t measure up to the job and professionalism that Steamer’s Carpet Care provided. Thank you Jimmy and Larry.
Your technicians were very professional. I was impressed even before they got started. They were courteous and went right at it and took care of business. Just wanted to let you know you have very good, hard working employees.
Keith and his assistant were very nice, very polite. They did what they were supposed to do without making a mess. I just wanted to let you know you have good people working for you and I look forward to having them back.
I just want to let you know how pleased I am with your service. Jimmy and Dominic did a beautiful, super job and I appreciate it. Next time, and I am sure there will be a next time because I have more carpet to be cleaned, I am going to ask for them because they did such a great job.
Keith and Joe did a great job, great customer service. I am really satisfied with the work they did. They were very pleasant, even though they had to wait for me to get home. I will be using you all again.
The doorbell rang, as I opened the door the men were slipping on their shoe coverings. They courteously identified themselves and went right to work. The job was finished quickly and thoroughly. They swept and dusted the floor and baseboards, checked the attic and the outside vent. I could not have been more pleased. Steamer’s was $7 more than the other highest bid but worth the difference.
(dryer vent cleaning done by Steamer’s Carpet Care)
Matt and Kevin did a very superb job. They were extremely polite, explained everything that needed to be done and did it with a smile. After experiences with some folks, almost everything turns into a bucket of worms. Not this time. Thanks a lot for a fantastic job.
Robert in Kingsbury
TJ and Jimmy were in and out quickly and did a wonderful job. They moved our furniture, in fact, they moved more furniture than I was expecting. I think they were very professional and courteous. I will recommend you to neighbors.
Just wanted to thank you, your guys were great. They were very courteous and even with all the mud outside, they were very considerate of my home. I’m sure we will have you guys back after my grandkids visit, thanks again.
I would like for you to know that our carpets look great from their cleaning today. Bobby & his partner (so sorry I can’t remember his name) were very nice and efficient. One of the nicest things they did was leave us each a pair of the shoe covers. It made it so nice when we had to go into one of the cleaned rooms before the carpet had dried. We appreciate the ease of scheduling, the friendliness of everyone that has come to our home and the services we have received.
TJ and Jimmy did an outstanding job. They are both very hard workers and I appreciate the work they did. There were some stains that did not come out completely and they explained that to me. I used to clean carpets and I know they gave it all they could. I will definitely remember you in the future.
Let Jon know that Jimmy and Joe are very nice people. They cleaned my tile today and they did a real nice job. I appreciate the work they did and I am very satisfied. I have your business cards and I will be passing them out to friends and family.
The boys did a very good job. They were very professional and did a good thorough job. Just wanted to let you know they were great!
I just wanted to give kudos to TJ and Art. They were extremely professional and did a great job to remove pet stains. They are a very efficient pair. Please reward them well!
This is my first time using Steamer’s Carpet Care. I have used other companies for years, there was one team that did good but other visits didn’t go well. They just made it seem like they cleaned the carpet, when I ran my hand across the carpet, there was still dog hair and was still dirty. Art and Larry were wonderful. They did a great job, went above and beyond. They were very polite, friendly, hard working and exceeded my expectations. They listened to everything I asked them to do and even did things I didn’t ask them to do. I just wanted to call so they get the credit they deserve. When I call back for my next service, I would like Art and Larry to come back.
Your guys were delightful and very efficient. They came in and knew exactly what to do. Very pleasant, nice young men.
Wanted to commend your technicians TJ and Tim. They did a tremendous job and what really impressed me the most was that they were concerned about my well being by making sure that I would not slip or fall coming from wet carpet. Next time I call I want TJ and Tim. Thank you!
Keith and Matthew were so efficient, polite, and did an excellent job. They were knowledgeable too. We called another company four years ago and they did a horrible job. We found Steamer’s Carpet Care online recently and we really like how steam cleaning makes the difference. Our carpet smells so good and has a fresh scent.
Keith and Larry did an awesome job – they were personable and it was a nice experience. It did take a little time to dry but everyone is very pleased with how they look. We just wanted to thank you very much and let you know you’re fortunate to have them on your team!
We actually just had service performed by TJ and Keith. They were not only on time, professional, and courteous, they also helped us achieve “nap time” with our 13 month old by doing her room last and trying to be quiet. They were very attentive to our situation and it was greatly appreciated! We will recommend you to anyone we know needing service!
Keith and Jimmy did a great job cleaning all the carpet and tile in our home! The floors look beautiful, and both technicians were professional, friendly, and a pleasure to work with. I also appreciated the phone call updates from Irene in the office … very courteous! I will definitely recommend Steamer’s Carpet Care to my friends and family!
Matt and Tim did a fantastic job today! This is my second time using Steamer’s Carpet Care and I will continue to use your company and recommend you to family, friends, and neighbors. Tell those guys again that I said thank you.
I have a compliment. My compliment is that TJ & Matthew gave the best service ever. I had to call and compliment them both and say that I appreciate the work that they did. They’re great workers and I will call them back to clean a sofa for me. That’s my compliment for today!
Keith and Art were very professional, fast, and did everything perfect. They are very good people to have on your team and I’m going to have them come back again in January. Very pleased and I thank you again.
I’ve been getting my carpets cleaned by Steamer’s Carpet Care for years. All of your technicians are great. Today Aaron and his helper did a great job … great guys and I gave them each a tip. I will always use you folks because of the great service.
Also, Irene and Maria are also so nice and pleasant … even calling me back to let me know there was a cancellation and I could move my appointment to the day I originally wanted. How about that!
The guys did such a wonderful job with my carpet! It looks so pretty! There were some stains that we thought would never come out and they did. When they were finished, the carpet looked so nice and I told my husband that he was not allowed to walk on it again! I am very pleased!
Jimmy and Larry did an excellent job cleaning my carpet. They were on time, gentlemen, and did a good job cleaning. All turned out very good!
You sent the cream of the crop out here today! These guys are good, I would recommend them to clean anything. They are polite and very thorough. They each need a five dollar an hour raise! I really like these guys!
Matt and Matt cleaned our carpets on April 17 and did an excellent job. We have used a number of carpet cleaning companies, and Steamer’s Carpet Care is by far the best. Matt came back to clean our grout lines on April 22, and we are very pleased with the results. We will always use your company in the future.
TJ and his partner were here this morning. Showed up on time, went right to work, and did an excellent job! Great service!
Bobby and his assistant did a wonderful job. The technicians were professional, courteous, and had a positive attitude. I have had other companies come out but I was impressed with the small details like Bobby offering me a pair of booties, information pamphlets, and using the corner guards to protect our walls. I will be using your company again in the future.
Keith and Tim did a jam up good job! I have been using your company for years now and my carpet looks great. They did a great job!
Keith and Tim are awesome. They were on time, professional, and polite. My carpet looks great!
Pat those two little puppies on the head and tell them that they did a good job. FINALLY somebody was able to get my carpet clean again. Finally! I had other companies clean the carpet and the stains always came back. That didn’t happen this time. I am a very happy customer and I will be calling you back!
Aaron and Bobby were awesome. This is why I stay with you guys. They were professional, conversational, and did a great job. Thank you very much!
Matt and Art did a very good job and they were so nice. Please let them know.
Matt and Art did a wonderful job. We’ve used your company for several years now and Keith also does a wonderful job. But these two gentlemen were great!
Matt and Art were right on time. They got the job done in about an hour and were very polite & professional. They answered our questions and we had a lot!
I just would like to say that Keith and his partner were here last Monday and my carpet looks great. They were professional and friendly at the same time, and I would not hesitate to have them return at a future date to clean our carpet again.
Matt and his assistant did a great job. We’re trying to save our carpet a bit longer and they tried very hard to remove the stains. We think our carpet looks terrific.
Pat & Frances
I had my carpets cleaned today, Monday February 24 by two of your technicians where Bobby was the lead technician. I am very pleased with their professional work and attitude. My carpet is clean and fresh. I will definitely call your company in the future and recommend your service to family and friends. Thank you.
Very courteous and very helpful. My carpet looks wonderful!
I had my carpet cleaned yesterday by two very well mannered young men. Bobby and Tim did an excellent job. My carpet looks awesome and just in time for the Holidays. Very satisfied. A big thank you to the guys for being professional and efficient. Great job!
Ms. L. Gonzales
Aaron and his partner did some amazing work on my pet-stained and neglected carpet! My house now smells great and the enzyme treatment really worked. Now I won’t be embarrassed during the holidays! Thank you.
Aaron and Gabriel did a good, beautiful job. I am completely satisfied.
Your technicians, Aaron and Gabriel, were on time, professional, courteous, efficient, and worked with my requests. I am extremely happy. This is the third visit from your company and I will continue to use your services because your employees are welcome in our home.
Please let Jon and Maria know that I am very happy with the service and so grateful. The guys that came out did a very good job. They were professional, careful, polite, and prompt. They explained everything they were going to do and they did exactly what they said they would do. As a consumer, it’s nice to get what you’re expecting and they exceeded my expectations.
Your technicians just left and I just wanted to let you know that they did a great job. Real professional.
Aaron and Art came out to clean our carpet and did a wonderful job. It was our first time getting our carpet cleaned and they just did an awesome job. They were friendly too!
Just wanted to let you know your technicians did a great job!
Matt and TJ are awesome carpet cleaners, they did the best job ever. They went above and beyond in cleaning my carpet and they are great guys. Next time I get my carpet cleaned, I want them to come back. Honestly they were the best, just amazing in every way!! I will be happy to refer Steamer’s Carpet Care to others!!
Your company was here today, I believe we were the first appointment of the morning. I want to let you know that they did a beautiful job and I would recommend your company to anybody. The technicians went the extra mile and I just had to let you know. That’s customer service and you don’t see if very often. We’re very happy!
The technicians did a very, very good job. I had my carpet and tile cleaned, and it looks great!
I have old carpet and have had other companies clean it in the past, and when they did, it usually took two days to dry. After your company cleaned it, it was mostly dry by the end of the day. It was the best cleaning!
Keith and Tim were here this morning and they were outstanding!! I am totally pleased and I had to call to thank you for your service. They had a few suggestions for me, and they took care of some carpet and I am very pleased!
Bobby and Art were excellent and very professional. They did an awesome job!
Matt did an amazing job, better than I’ve ever had done before. I have used another company in the past, and then my flooring company referred me to you, and you guys are so much better. I’m all for customer service and you don’t find that anymore.
Irene, I just wanted to say a big thank you for answering all my silly emails! Your crew was fantastic yesterday, so friendly, quick and efficient. The carpets look fantastic, and I admit, I was worried, because cream carpets and two boisterous children do not mix!
Please pass on my thanks to Matt and his colleague, I’ve recommended you to my neighbor, who seemed very impressed, and your price was very reasonable too.
Once again, thank you Irene, I now have no more cleaning to do, and can hand the house back to the landlord. My family and I are returning to the UK, and can’t wait.
I want to thank each and every one of you for the great business you provide. I needed my carpets done and was hoping to do something pretty quick. You had an availability within 5-6 days which is good but I asked if there was a cancellation for Saturday if you could call. You did!! Kept your word and got me in. The guys arrived on time, did an amazing job, total teamwork, and were in and done within 35 minutes doing my 3 rooms. They were amazing and I am so grateful for everything you have done for myself and my family. It was lovely to come home to beautiful clean carpets. I have had 2 other services in the past and you far surpassed what they had done. Very grateful for the professionalism of the office staff and the guys that did the work. It’s not often that in this day people take that much pride and care and I am happy to have found your business. Many thanks!
Just calling to let you know that I had my carpet cleaned last week and your technicians were extremely polite and the whole house came out great. I had you guys come out a year ago and I have every intention of calling you back!
Your technicians Keith and Walter did a great job!
We had a really good experience. Jimmy and Walter did a really, really good job and I appreciate the work they did and the way they handled everything. They told us about the enzyme treatment and we added that to our service. It’s really good to know that you stick to your prices. We had a bad experience with another company yesterday, they gave us a price over the phone, but when they came out, the bill was going to be over $600. We asked them to leave and we called you. We’re definitely going to call you guys in the future. We appreciate your work and I just want other people to know not to bother to call anybody else, believe me, we will never call anybody else. It will be an honor to refer you to everyone we know. Thanks again.
Jimmy and Brandon were here this morning to clean our carpet and they did a great job! They are such gentlemen and were very polite. I am grateful for them and I think they are a blessing to your company.
I am a satisfied customer. Tim and his helper were very professional and friendly. They told me the exact steps they would use to clean my carpet, and the spots were treated and came up nicely. This was our first time using your company and I will have no problem passing your name to others.
Your technicians are very helpful and they did a good job. Some stains did not come all the way out but I know they did the very best they could. Also wanted to let you know that you were highly recommended by our realtor.
I had my carpet cleaned this morning and I just have to tell you that they did an excellent job. I am very happy with the cleaning and I want to have them back next month to clean the rugs. Please make sure they know that they did a great job!
Your technicians came to clean my sectional sofa. They were fast and polite, and I am happy with the service.
Bobby and Brandon did a super great job! Those guys are an asset to your company. While they were here, I had a goat stuck upside down in a gate. They came running to help without being asked. I don’t know what would have happened without their help. Please give those guys a hug from me and my goats. They get an A++ from me.
I just wanted to thank you for your professional service. I had a different company come out to give me an estimate and they wanted to charge me $720 to clean the carpet . . . they said it was the worst carpet that they have ever seen. Jimmy and Kevin from Steamer’s Carpet Care came in and did the cleaning in about 45 minutes for $169. I am very satisfied with the job and I appreciate you standing by your price and everything that you said you would do.
Wanted to call and let you know that your guys Tim and Keith were fantastic! They came in and picked up some items for me and they were very helpful and courteous. I thank you for having such great high quality people.
Jon, I am writing this letter to let you know of the great service I received at my home today from your two technicians. Matt was one of the technicians and I did not catch the other gentleman’s name. They were prompt, courteous and very professional. I know from being in customer service that people will call when there is a problem and very few call when things go right. I am recommending your company to my daughter for one of your services. I am doing this because of your two technicians and their professionalism. As an employer, you are fortunate to have these two people as employees.
I just wanted to let you know that TJ and Jimmy were out here today and did an outstanding job in a short amount of time. They were able to get a pet stain completely out. Great attention to detail.
I was very impressed with Tim and Kevin. They explained everything step by step, and they both were very professional. I am a very happy man and will use your services again. Thanks Tim and Kevin.
Bobby and Kevin did a magnificent job cleaning my carpet and on scale of 1 to 10, I would give them a 10!! I have always had a good experience and will use your services again in the future. Thank you Bobby and Kevin for a job well done.
I am very impressed with Keith and Joe. Keith did two of my homes and the second one had chocolate in the carpet and I didn’t think the carpet was salvagable. These two guys were great and went through their process step by step, which I like. I will definitely use your company again. Thanks to the guys for a job well done.
Would you please let the owner of Steamer’s Carpet Care, Jon Bibb, know that Bobby and Kevin did a wonderful job cleaning my carpets today. We just love the way the carpets came out. Thank you guys!
Mr. & Mrs. Vanzandts
I am the owner of Steamer’s Carpet Care, and I have never put a post up on our testimonials page, but I had to let everybody know of a good deed that one of our employees did this past week. TJ Farrar, a technician with Steamer’s Carpet Care for over five years, was cleaning a home on the Northwest side of San Antonio, when he looked up and noticed smoke coming from a home about six houses down. Within moments after he first saw the smoke, the smoke drastically increased and went from white to black. TJ sprang into action and sprinted down to the house realizing that this home was on fire and that somebody possibly could be inside! TJ first quickly knocked on the door to inform a new mother & her baby to get out of the house, and then he quickly went to extinguishing the fire. TJ’s quick thinking and take charge actions saved the home, and most importantly, possibly saved the mother & baby if they had not noticed in time! The husband even called our office to say thank you. All of us here at Steamer’s Carpet Care are happy everything is OK. We have always been proud of TJ around here, but today we think he needs an extra pat on the back for such quick thinking. Great work TJ!!!
I cannot believe the difference in my carpet, it is like night and day! They moved everything and so many of the stains came out. The life of my carpet has been extended and it looks like new!
I just had my carpets cleaned by you folks today and wanted to tell you that they did a terrific job.
I was out of town for a few days and just had to tell someone how nice it is to come home to brand new carpet. My carpet had muddy dog prints and now they are gone. It looks so good! Thank you, thank you!
Just wanted to call and let you know the guys that came out today were quick and efficient. Truly a great service.
I am so happy with today’s visit, I had to call to thank you very much. Everything looks so clean! I’ve had you come out in the past and I have always had a good experience with your company. Your technicians are very nice, efficient, so respectful, very careful and they don’t waste any time getting to work. On a scale from 1 to 10, I give them a 12! We’ll be calling you again. I am so delighted and I will keep referring you to others.
I just love how my carpets turned out! Your techs were very nice and very efficient. It was a very professional job, a get in, get it done, and have a good day! I have been using you for five years and no one else can beat your prices and services. You always do a great job! I used another company one time, and it was a nightmare. I will continue to use you again in the future!
I just had to let you know what a fabulous job Jimmy did with our carpet. I’m stunned at how clean it looks. He took his time and did such a great job. We’ve had you come out before and everyone does a good job but this time I’m just stunned.
The boys did a beautiful job. Even working in the rain they did great. Thank you.
Just wanted to let you know I appreciate the guys that came out yesterday. They were very hard working. From the moment they arrived, they worked non-stop. They were friendly and professional, and did a good job.
The young men that came out yesterday were very nice and very helpful. They also did great work.
The technicians that came out this morning were great! They were professional, quick, and courteous. I didn’t think they could make our carpet look as good as it does now. Thank you and we’ll be sure to use you again.
We enjoyed having TJ and his assistant in our home. They did a great job and were very helpful. We are very pleased.
Mr. Bennie & Audrey Baros
Brian and Joe did an awesome job and I just wanted to acknowledge them on a job well done. They were polite and professional and my tenant is very pleased with how the carpet turned out. Even my property manager was impressed. They did beautiful work and I look forward to working with your company again in the future.
Bobby and Joe did a great job and I’m very happy! Please let them know.
Please let your managers know that your technicians Jimmy and Joe were very nice young men. I am very pleased with the service and I will certainly keep your phone number from here on out!
I wanted to share with you that Bobby & Daniel were phenominal! Very courteous & professional! They were sweet and I was very ecstatic about the results!
Bobby and Daniel just left and did an awesome job. I have never been so pleased!
I’m so excited about my carpet cleaning and just had to thank you. Your technicians did an expert job & we’re gentlemen. At first I was nervous because they looked so young but they proved themselves with this messy carpet. I had stains, even blood stains, and I knew it wasn’t a sure thing that the blood stains would come out but they did! I’m getting ready to sell the house and the berber carpet will be here for a while. I have used your company for air duct cleaning in the past and I have been super pleased!
Your technicians were wonderful. Very nice, very efficient, and professional. I don’t know what they sprayed but it smells very nice. We appreciate the work and we will tell everyone about your service.
Just saying thank you and to let you know that Michael and Alex did a fantastic job. Our dog became really ill and filled out carpet with all kinds of terrible stuff that we didn’t think would come out. We appreciate you guys coming out and doing such a great job.
Jimmy and Daniel did an amazing job. My carpet looks like brand new. I think my husband will not replace the carpet now that is looks so new. Very good job, and they were friendly and professional. I will refer you out.
I am very pleased with TJ and Alex. They are respectful, were careful with moving my furniture and they wasted no time. They did a very, very good job and put their heart into cleaning the carpet. I gave your pamphlet to a couple of my neighbors. One is coming over tomorrow to see my carpet and I know she’ll be pleased like me! To tell you the truth, I have used a different company in the past and after this cleaning, I will never call them again. I will call you from now on. Please tell your owner I am very satisfied and he has right people working there.
Daniel came out to clean my carpets today and did a great job! He was by himself and everything is really nice! Terrific job!! I wouldn’t be a repeat customer for six years if I didn’t like the job.
Just letting you know to give Jimmy and Alex a compliment. They were both very professional and courteous. The came in with a great attitude, and were very polite. My carpet looks very nice and it was a pleasure to have them in my house. Please let their manager know they did a great job.
I just wanted to thank you for doing what you say. You all came out last Saturday and we have been so pleased with the job that you did on our carpets. Thank you.
Just wanted to let you know before I forget. Your technicians did the best job ever. They were very good and very friendly!
Matt & Daniel did a fabulous job! I had new puppy stains and was worried about getting them out. They saved my sanity. I’ve been a client for about 9 to 10 years and will never use anybody else. They said they would get my stains out and they did! Please tell your owner what a great job they did!
Your technicians were on time, very professional, and did a fantastic job. The service was excellent and we will definitely use your company again.
Is your company ranked #1 in the San Antonio area or what? Your technicians did a fantastic job. There was a stain in the carpet that I didn’t think they could get out but they did. Seems like they do miracle work!
Just calling to say that TJ and his assistant did a wonderful job. They were very courteous and knowledgeable and I am amazed with the work they did – it looks awesome! I will definitely use your company again and I will recommend your company to others. Thank you so much!
I have worked in the service industry and know that most people call to complain but I’m letting you know that your technicians did a good job and the carpet smells great!
The two gentlemen did a fantastic job. They were both friendly and made me feel comfortable that they were here. They were just great and I wanted to make sure to let you know.
Your technicians were super nice and did an amazing job!
It is not often in any field of service that I take the time to write a brief thank you for services that were exceptional. The services I received from your company from the very start to the completion of the job were excellent. And most importantly, my carpet looked and felt clean after three years of wear, including two big dogs.
Mr. Bibb, I just wanted to personally thank you and your team for donating your services! Nancy Scull from Operation Homefront coordinated with Irene from your office to have my carpets cleaned in my entire house as a gift to my family. My husband has been deployed in Afghanistan for the last six months and is returning home tomorrow for some R&R. He will then return to Afghanistan for the second half of his deployment. Bobby and David did a great job! They were right on time, efficient and professional! Your generousity means so much! Thank you so much! May God bless you and your families!
Irene, I know its been a few days but I just wanted to compliment TJ and his helper for doing a great job. I was out of town but when I came back, my wife had nothing but nice things to say about them. My carpet looks like new and they did a fabulous job. Even when I booked the appointment, I spoke with you and you answered all of my questions. We will be using your service in the future.
Just wanted to let you know that your technicians were here this morning and were super! They were professional and really great.