Below are some general FAQs about our company. After you’re done reading, check out our dedicated FAQs pages on what to expect from your carpet cleaning visit, neighborhoods we clean, our carpet cleaning technicians and appointment times & payment.
Q: Is Steamer’s Carpet Care an insured and bonded company?
A: Yes. Steamer’s Carpet Care is fully insured and bonded, and employees are covered by worker’s compensation insurance.
Q: Is Steamer’s Carpet Care a franchise?
A: No. We are proud to say that we are a local company based right here in the San Antonio area. The only people above us that we report to is you – our customer.
Q: Does Steamer’s Carpet Care offer carpet repair services?
A: Yes. Steamer’s Carpet Care has a certified repairman that can stretch carpet, install bonded inserts (otherwise known as patches), and also do small installations of carpet and/or pad. This technician is also certified in cleaning, so you can have both services done in one visit.
Q: How does Steamer’s Carpet Care prices compare to other area carpet cleaners?
A: Steamer’s Carpet Care has not changed carpet cleaning service prices since 2006. In order to continue delivering exceptional service with superior customer care at no-inflation prices, we do charge a flat $5 fuel fee for each visit.